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Customer Testimonials

Metro PHA Reviews & Feedback

Don’t take our word for it. See what your neighbors are saying about Metro Plumbing, Heating & Air Conditioning. Reliable Chattanooga plumbers and HVAC technicians are available 24/7. Call today at 423-616-1025!

  • I had a 45-year-old field line go bad. Called Metro and not only did they send someone out the very next day, but it was the owner who came. He gave me several options to permanently fix the problem. Mark was very upfront and honest with me. He didn’t tell me what I wanted to hear, but what I needed to hear. After having several other companies come out, we chose Metro because they seemed to be the best and most honest. And after the work was completed we were right to believe this. They did what they said they would, when they said they would. Top quality work, workers were very professional and hard working. Could not be more pleased with the work.

    ā€“ Brian Winton, June 2015

  • We had to get new pipes under the house this week. We’ve been having issues for a while with our washer draining. We found out the galvanized pipes were swollen, rusted and too small. Our house was built in the early 60’s, so I’d say they had a pretty good life span. Special thanks to Metro Plumbing, Heating & Air Conditioning for working so diligently to get the job done quickly. They were at the house within 30 minutes of calling. They’re a local small business, honest, super friendly and got the job done right and at a reasonable cost.

    ā€” Jona Pritt, April 2015

  • I called Metro after being referred to them by another plumbing agency. Unfortunately, it was snowing, so they were not able to help for a few days, but as soon as the snow melted, they were out at my house that Friday. They managed to get the pump truck up to pump my septic tank, despite the driveway being covered in ice. After inspecting the septic tank as best they could, they recommended excavating the top of the tank, to get a clearer picture of what was going on. I was told they could be back on Monday, and I agreed. We settled on $1675 for excavation, pumping, fixing the clog, installing two risers, and a solids filter. They showed up three hours later, to my surprise! They had finished early on a previous job, and decided to step up the timetable. Within an hour, they had excavated the tank, pulled the lids off, and found a blockage at the inlet pipe. They checked the sanitary tee and outlet, and found the previous owner had used corrugated pipe, and had installed it incorrectly. They also explained to me my tank did not have a divider wall, so it couldn’t use a filter. In short, they fixed all my problems, put in risers to eliminate future excavation, and even fixed the problems we didn’t know about, all for the same price–they said they’d just substitute fixing the outlet pipe for installing the filter. Their actions have earned my trust, so if I ever have another problem I can’t fix, I won’t hesitate to call them again.

    ā€” Drew Grave, February 2014

We appreciate customer feedback more than you know! If you recently had service with Metro Plumbing, Heating & Air Conditioning, weā€™d love to hear from you. Leave us a review online and we will get back to your shortly.

Thank YOU for making Metro the premier plumbing and HVAC company in the Chattanooga area!

Get fast solutions to your plumbing and HVAC problems. Call us today at 423-616-1025 for upfront pricing and complete satisfaction, guaranteed!