Family-Owned Since 1989 · Chattanooga & North Georgia
Heat Pump Repair & Installation
One system for efficient heating and cooling year-round. Metro repairs, maintains and installs heat pumps and dual-fuel systems across Chattanooga and North Georgia.
Family-Owned Since 1989
Local, family-run and serving the Greater Chattanooga region for over 35 years.
Master-Certified Technicians
Trained, licensed and insured plumbers, HVAC techs and electricians.
Upfront Pricing
You approve the price before any work starts. No surprises.
24/7 Emergency Service
Burst pipe or no heat at 2 a.m.? Call us any time.
Heat Pump Service IN CHATTANOOGA & NORTH GEORGIA
Efficient Heating and Cooling in One System
A heat pump cools your home in summer and heats it in winter by moving heat in and out instead of burning fuel. In the Chattanooga region’s relatively mild winters, that makes heat pumps one of the most efficient ways to heat and cool a home.
Because a heat pump runs year-round, it works harder than a single-season system and benefits from regular maintenance. Common problems include defrost control failures, stuck reversing valves, refrigerant leaks and backup heat strips that run more than they should, driving up winter bills.
Metro repairs and maintains all major heat pump brands and installs new heat pumps and dual-fuel systems sized for your home, with upfront pricing and financing for qualified customers.
IS IT TIME TO CALL A PRO?
Signs You Need Heat Pump Service
Outdoor Unit Stays Iced Over
A thick layer of ice that doesn't clear means the defrost system isn't working.
Stuck in Heating or Cooling Mode
If the system cools but won't heat, or the reverse, the reversing valve or controls may have failed.
Emergency Heat Light Stays On
Backup heat running constantly drives up bills and often means the heat pump isn't keeping up.
Energy Bills Jumped
Rising bills, especially in winter, can mean the system is relying too much on backup heat.
Unusual Noises Outdoors
Grinding, screeching or loud clicking from the outdoor unit points to a failing component.
Heat Pump Is 10 to 15+ Years Old
Heat pumps over 10 to 15 years old lose efficiency and are more likely to need major repairs.
OUR PROCESS
How Metro Handles Heat Pump Service
Diagnose Both Modes
We test heating and cooling modes, defrost controls, refrigerant and backup heat.
Explain Your Options
Repair, upgrade or dual-fuel: we explain what fits your home and budget.
Upfront Price
You approve a firm price before work begins.
Repair or Install and Verify
We complete the work and verify performance in heating and cooling.
Request Service
Request Heat Pump Service
Tell us what’s going on and our team will reach out to schedule your visit. Prefer to talk? Call us any time, day or night.
- Upfront price before any work begins
- Master-certified, licensed and insured technicians
- 24/7 emergency service
- Family-owned and operated since 1989
- Financing for qualified customers
Send Us a Message
Fill in the form and our team will get back to you to schedule your visit.
TRANSPARENT, UPFRONT PRICING
What Affects the Cost of Heat Pump Service?
Heat pump costs depend on whether you need a repair or a new system. Repairs depend on the failed component, such as a reversing valve, defrost control, capacitor or refrigerant leak. New systems vary by capacity, efficiency rating, single-stage versus variable-speed operation, and whether you add a gas furnace for a dual-fuel setup.
Ductwork and electrical condition also matter. We assess your home and give you a firm, upfront price, with financing available for qualified customers.
You always get the price before any work begins. Financing is available for qualified customers on larger jobs.
EXPERT TIP FROM METRO’S MASTER-CERTIFIED TEAM
Skip the Big Winter Setbacks
Avoid big thermostat setbacks with a heat pump in winter. Turning the temperature down at night and cranking it up in the morning can trigger expensive backup heat strips. A steady setting, or a thermostat designed for heat pumps, is usually more efficient.
REAL REVIEWS FROM REAL CUSTOMERS
What Our Customers Say
COMPLETED PROJECTS
Recent Projects From Our Team
See recent jobs completed by Metro’s technicians across the Greater Chattanooga region.
Heat Pump Service Near You
Metro serves homes and businesses across the Greater Chattanooga region in Tennessee and North Georgia.
Tennessee
11 communities servedNorth Georgia
12 communities servedHeat Pump Service QUESTIONS, ANSWERED
Frequently Asked Questions
Can’t find what you’re looking for? Our team is happy to help, day or night.
Do Heat Pumps Work Well in Our Climate?
Yes. Heat pumps move heat rather than generating it, which makes them efficient in the Chattanooga area's mild-to-moderate winters. Backup heat handles the coldest nights.
Why Is My Heat Pump Covered in Frost?
Short bursts of steam and a whooshing sound are normal during defrost cycles in cold, damp weather. Constant icing is not and needs service.
Why Does the Air Feel Lukewarm in Winter?
In cold weather, a heat pump delivers steady, moderate warmth rather than the hot blast of a furnace. If air feels cold, check the setting and call us.
What Is a Dual-Fuel System?
Dual-fuel pairs a heat pump with a gas furnace. The heat pump runs in mild weather and the furnace takes over in deep cold for comfort and efficiency.
How Long Does a Heat Pump Last?
Many heat pumps last around 10 to 15 years. Because they run year-round, maintenance twice a year is especially important.
Do You Offer Financing?
Yes. Financing is available for qualified customers on new systems.
PROMPT, PROFESSIONAL SERVICE SINCE 1989
Book Heat Pump Service with Metro Today
Call our local team or book online. We will confirm your appointment and give you upfront pricing before any work begins.